Full/Part Time Customer Service Representative
Teller Checks Financial Service Center,
Become part of a team that encourages you to make a difference and provides you with all the necessary tools to effectively and efficiently do so. Join us at Teller Checks, a highly innovative and progressive financial service organization, and commitment to the community.
Teller Checks is currently seeking a dynamic and highly motivated Customer Service Representative to join us in a sales environment where you will be compensated for your sales ability.
This individual will work under general supervision, performing daily transactions for customers and refer Teller Checks products and services to the branch sales team, providing efficient and quality customer service, while meeting or exceeding minimum sales and service performance standards.
- Promotes the Teller Checks products and services and refers customers to the appropriate sales personnel.
- Answers customers' routine Teller Checks questions; refers complex inquiries to management.
- Receives, pays out monies, and processes daily transactions including, check cashing and payments, maintaining an accurate record of all transactions.
- Balances cash drawer and transactions to teller system with minimal assistance and assists with support work including logging in and processing of night drop under dual control, scan checks, and preparing courier bags for transit, Performs various clerical duties, including answering phone, typing, and filing.
May be required to work weekends and/or extended hours and regular, reliable attendance is critical. Process transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures- Act as an ambassador of the Financial Center - smile and greet customers using Teller Checks Spirit, and provide basic teller services- Build customer loyalty through courtesy and friendliness, including addressing each customer by name- Identify customer needs and refer the appropriate products and services.